Industrial IT

Privacy policy

We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of the AGU GmbH. The AGU GmbH website can generally be used without providing any personal data. However, if a data subject wishes to make use of special services of our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject. Translated with DeepL.com (free version)

The processing of personal data, such as the name, address, e-mail address or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation and in accordance with the country-specific data protection regulations applicable to AGU GmbH. By means of this data protection declaration, our company would like to inform the public about the type, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed of their rights by means of this privacy policy. Translated with DeepL.com (free version)

As the controller, AGU GmbH has implemented numerous technical and organisational measures to ensure that the personal data processed via this website is protected as completely as possible. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.

1. Definitions of terms

The data protection declaration of AGU GmbH is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terminology used in advance. We use the following terms, among others, in this privacy policy

a) Personal data

Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as ‘data subject’). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) Data subject

Data subject is any identified or identifiable natural person whose personal data is processed by the controller responsible for the processing.

c) Processing

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of restricting its future processing.

e) Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

f) Pseudonymization

Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

g) Controller or controller responsible for the processing

Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

h) Processor

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

i) Recipient

Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

j) Third party

Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

k) Consent

Consent is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. Name and address of the controller

The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is the:

  • AGU GmbH
  • Von-Ketteler-Str. 1
  • 51371 Leverkusen
  • Deutschland
  • Tel.: +49 (0) 214 86 86 00
  • E-Mail: info(at)agu.de
  • Website: wwww.agu.de

3. Name and address of the data protection officer

The data protection officer of the controller is

  • Data Protection Officer
  • AGU GmbH
  • Von-Ketteler-Str. 1
  • 51371 Leverkusen
  • Deutschland
  • Tel.: +49 (0) 214 86 86 23
  • E-Mail: info(at)agu.de
  • Website: wwww.agu.de

Any data subject can contact our data protection officer directly at any time with any questions or suggestions regarding data protection.

4. Cookies

The Internet pages of the AGU GmbH use cookies. Cookies are text files that are placed and stored on a computer system via an Internet browser. Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters that can be used to assign websites and servers to the specific internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified via the unique cookie ID. Through the use of cookies, the AGU GmbH can provide the users of this website with more user-friendly services that would not be possible without the cookie setting. By means of a cookie, the information and offers on our website can be optimized for the benefit of the user. As already mentioned, cookies enable us to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter their access data each time they visit the website because this is taken over by the website and the cookie stored on the user's computer system. Another example is the cookie for a shopping basket in an online store. The online store remembers the items that a customer has placed in the virtual shopping cart via a cookie. The data subject can prevent the setting of cookies by our website at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.

5. Collection of general data and information

The website of the AGU GmbH collects a series of general data and information when a data subject or automated system calls up the website. This general data and information is stored in the server log files. The (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites which are accessed via an accessing system on our website can be recorded, (5) the date and time of access to the website, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system and (8) other similar data and information used for security purposes in the event of attacks on our information technology systems. When using these general data and information, the AGU GmbH does not draw any conclusions about the data subject. Rather, this information is required in order to (1) to correctly deliver the contents of our website, (2) to optimize the contents of our website and the advertising for it, (3) to ensure the permanent functionality of our information technology systems and the technology of our website and (4) to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack. Therefore, the AGU GmbH analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

6. Registration on our website

The data subject has the option of registering on the controller's website by providing personal data. Which personal data is transmitted to the controller is determined by the respective input mask used for registration. The personal data entered by the data subject is collected and stored exclusively for internal use by the controller and for the controller's own purposes. The controller may arrange for the data to be passed on to one or more processors, such as a parcel service provider, who will also use the personal data exclusively for internal use attributable to the controller. By registering on the controller's website, the IP address assigned by the data subject's Internet service provider (ISP), the date and time of registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services and, if necessary, to make it possible to investigate criminal offenses that have been committed. In this respect, the storage of this data is necessary to safeguard the controller. This data is not passed on to third parties unless there is a legal obligation to pass it on or it serves the purpose of criminal prosecution. The registration of the data subject with the voluntary provision of personal data serves the controller to offer the data subject content or services which, due to the nature of the matter, can only be offered to registered users. Registered persons are free to change the personal data provided during registration at any time or to have it completely deleted from the controller's database. The controller shall provide any data subject at any time upon request with information about which personal data relating to the data subject is stored.Furthermore, the controller shall rectify or erase personal data at the request or indication of the data subject, insofar as this does not conflict with any statutory retention obligations. All of the controller's employees are available to the data subject as contact persons in this context.

7. Routine deletion and blocking of personal data

The controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to. If the storage purpose no longer applies or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data is routinely blocked or erased in accordance with the statutory provisions.

8. Rights of the data subject

a) Right to confirmation

Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any employee of the controller.

b) Right to information

Any person affected by the processing of personal data has the right, granted by the European legislator, to obtain from the controller free information about the personal data stored about him or her and a copy of this information at any time. Furthermore, the European legislator has granted the data subject access to the following information:

  • the purposes of processing
  • the categories of personal data that are processed
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations
  • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
  • the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing
  • the existence of a right to lodge a complaint with a supervisory authority
  • if the personal data is not collected from the data subject: All available information about the origin of the data
  • the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject

Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organization. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer. If a data subject wishes to avail himself of this right of access, he or she may, at any time, contact any employee of the controller.

c) Right to rectification

Every data subject affected by the processing of personal data has the right, granted by the European legislative and regulatory authority, to request the immediate rectification of inaccurate personal data concerning him or her. Furthermore, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data, including by means of a supplementary declaration. If a data subject wishes to exercise this right of rectification, they may, at any time, contact an employee of the controller.

d) Right to erasure (right to be forgotten)

The European regulatory authority has granted every data subject the right to demand that the controller immediately deletes the personal data concerning them, provided that one of the following reasons applies and insofar as the processing is not necessary:

  • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  • The data subject withdraws consent on which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
  • The data subject withdraws consent on which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
  • The personal data has been processed unlawfully.
  • The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
  • The personal data were collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by the AGU GmbH, he or she may, at any time, contact any employee of the controller. An employee of AGU GmbH will ensure that the request for deletion is complied with immediately. If the personal data has been made public by AGU GmbH and our company, as the person responsible, is obliged to delete the personal data in accordance with Art. 17 Para. 1 DS-GMO, AGU GmbH, taking into account the available technology and the implementation costs, takes appropriate measures, including technical measures, to other data controllers process the personal data published, to inform them that the data subject has requested that these other data controllers delete all links to such personal data or copies or replications of such personal data, unless the processing is necessary. The employee of AGU GmbH will take the necessary steps in individual cases.

e) Right to restriction of processing

The European regulatory authority has granted every data subject the right to demand that the controller restrict the processing of personal data relating to them if one of the following conditions is met:

  • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
  • The processing is unlawful, the data subject refuses to delete the personal data and instead requests that the use of the personal data be restricted.
  • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims.
  • The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

f) Right to data portability

Any person affected by the processing of personal data has the right, granted by the European directive and regulation maker, to receive the personal data concerning him or her, which has been provided by the data subject to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. or on a contract in accordance with Article 6 (1) (b) of the GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task of public interest or in the exercise of official authority, which has been assigned to the person responsible. Furthermore, in exercising their right to data portability under Article 20(1) of the GDPR, the data subject has the right to request that personal data be transferred directly from one controller to another, insofar as this is technically feasible and provided that this does not adversely affect the rights and freedoms of others. To assert the right to data portability, the data subject can contact an employee of AGU GmbH at any time.

g) Right to object

Any person affected by the processing of personal data has the right, granted by the European directive and regulation giver, to object at any time, for reasons arising from their particular situation, to the processing of personal data concerning them, which is carried out on the basis of Article 6 (1) (e) or (f) of the DS-GVO. This also applies to profiling based on these provisions. The AGU GmbH shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defense of legal claims. If the AGU GmbH processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to the AGU GmbH to the processing for direct marketing purposes, the AGU GmbH will no longer process the personal data for these purposes. In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by the AGU GmbH for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest. In order to exercise the right to object, the data subject may contact any employee of the AGU GmbH. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

h) Automated individual decision-making, including profiling

Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which fulfillment of a contract between the data subject and the controller is required, or (2) is admissible by Union or Member State law to If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or ( If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee of the

i) Right to revoke consent under data protection law

Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time. If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact any employee of the Sympany AG.

9. Data protection provisions about the application and use of Google Analytics (with anonymization function)

Der für die Verarbeitung Verantwortliche hat auf dieser Internetseite die Komponente Google Analytics (mit Anonymisierungsfunktion) integriert. Google Analytics ist ein Web-Analyse-Dienst. Web-Analyse ist die Erhebung, Sammlung und Auswertung von Daten über das Verhalten von Besuchern von Internetseiten. Ein Web-Analyse-Dienst erfasst unter anderem Daten darüber, von welcher Internetseite eine betroffene Person auf eine Internetseite gekommen ist (sogenannte Referrer), auf welche Unterseiten der Internetseite zugegriffen oder wie oft und für welche Verweildauer eine Unterseite betrachtet wurde. Eine Web-Analyse wird überwiegend zur Optimierung einer Internetseite und zur Kosten-Nutzen-Analyse von Internetwerbung eingesetzt. Betreibergesellschaft der Google-Analytics-Komponente ist die Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. Der für die Verarbeitung Verantwortliche verwendet für die Web-Analyse über Google Analytics den Zusatz „_gat._anonymizeIp“. Mittels dieses Zusatzes wird die IP-Adresse des Internetanschlusses der betroffenen Person von Google gekürzt und anonymisiert, wenn der Zugriff auf unsere Internetseiten aus einem Mitgliedstaat der Europäischen Union oder aus einem anderen Vertragsstaat des Abkommens über den Europäischen Wirtschaftsraum erfolgt. Der Zweck der Google-Analytics-Komponente ist die Analyse der Besucherströme auf unserer Internetseite. Google nutzt die gewonnenen Daten und Informationen unter anderem dazu, die Nutzung unserer Internetseite auszuwerten, um für uns Online-Reports, welche die Aktivitäten auf unseren Internetseiten aufzeigen, zusammenzustellen, und um weitere mit der Nutzung unserer Internetseite in Verbindung stehende Dienstleistungen zu erbringen. Google Analytics setzt ein Cookie auf dem informationstechnologischen System der betroffenen Person. Was Cookies sind, wurde oben bereits erläutert. Mit Setzung des Cookies wird Google eine Analyse der Benutzung unserer Internetseite ermöglicht. Durch jeden Aufruf einer der Einzelseiten dieser Internetseite, die durch den für die Verarbeitung Verantwortlichen betrieben wird und auf welcher eine Google-Analytics-Komponente integriert wurde, wird der Internetbrowser auf dem informationstechnologischen System der betroffenen Person automatisch durch die jeweilige Google-Analytics-Komponente veranlasst, Daten zum Zwecke der Online-Analyse an Google zu übermitteln. Im Rahmen dieses technischen Verfahrens erhält Google Kenntnis über personenbezogene Daten, wie der IP-Adresse der betroffenen Person, die Google unter anderem dazu dienen, die Herkunft der Besucher und Klicks nachzuvollziehen und in der Folge Provisionsabrechnungen zu ermöglichen. Mittels des Cookies werden personenbezogene Informationen, beispielsweise die Zugriffszeit, der Ort, von welchem ein Zugriff ausging und die Häufigkeit der Besuche unserer Internetseite durch die betroffene Person, gespeichert. Bei jedem Besuch unserer Internetseiten werden diese personenbezogenen Daten, einschließlich der IP-Adresse des von der betroffenen Person genutzten Internetanschlusses, an Google in den Vereinigten Staaten von Amerika übertragen. Diese personenbezogenen Daten werden durch Google in den Vereinigten Staaten von Amerika gespeichert. Google gibt diese über das technische Verfahren erhobenen personenbezogenen Daten unter Umständen an Dritte weiter. Die betroffene Person kann die Setzung von Cookies durch unsere Internetseite, wie oben bereits dargestellt, jederzeit mittels einer entsprechenden Einstellung des genutzten Internetbrowsers verhindern und damit der Setzung von Cookies dauerhaft widersprechen. Eine solche Einstellung des genutzten Internetbrowsers würde auch verhindern, dass Google ein Cookie auf dem informationstechnologischen System der betroffenen Person setzt. Zudem kann ein von Google Analytics bereits gesetzter Cookie jederzeit über den Internetbrowser oder andere Softwareprogramme gelöscht werden. Ferner besteht für die betroffene Person die Möglichkeit, einer Erfassung der durch Google Analytics erzeugten, auf eine Nutzung dieser Internetseite bezogenen Daten sowie der Verarbeitung dieser Daten durch Google zu widersprechen und eine solche zu verhindern. Hierzu muss die betroffene Person ein Browser-Add-On unter dem Link https://tools.google.com/dlpage/gaoptout herunterladen und installieren. Dieses Browser-Add-On teilt Google Analytics über JavaScript mit, dass keine Daten und Informationen zu den Besuchen von Internetseiten an Google Analytics übermittelt werden dürfen. Die Installation des Browser-Add-Ons wird von Google als Widerspruch gewertet. Wird das informationstechnologische System der betroffenen Person zu einem späteren Zeitpunkt gelöscht, formatiert oder neu installiert, muss durch die betroffene Person eine erneute Installation des Browser-Add-Ons erfolgen, um Google Analytics zu deaktivieren. Sofern das Browser-Add-On durch die betroffene Person oder einer anderen Person, die ihrem Machtbereich zuzurechnen ist, deinstalliert oder deaktiviert wird, besteht die Möglichkeit der Neuinstallation oder der erneuten Aktivierung des Browser-Add-Ons. Weitere Informationen und die geltenden Datenschutzbestimmungen von Google können unter https://www.google.de/intl/de/policies/privacy/ und unter http://www.google.com/analytics/terms/de.html abgerufen werden. Google Analytics wird unter diesem Link https://www.google.com/intl/de_de/analytics/ genauer erläutert.

10. Legal basis of the processing

Art. 6 I lit. a DS-GVO serves our company as a legal basis for processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations that are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 I lit. d DS-GMO. Finally, processing operations could be based on Article 6 I lit. f DS-GMO. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. In this regard, it took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47, sentence 2, GDPR).

11. The legitimate interests pursued by the controller or by a third party

Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out our business in favor of the well-being of all our employees and the shareholders.

12. Period for which the personal data will be stored

The criterion for the duration of the storage of personal data is the respective statutory retention period. After the deadline, the corresponding data is routinely deleted, provided that it is no longer required for the fulfillment of the contract or the initiation of the contract.

13. legal or contractual requirements for the provision of personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of not providing it

We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary for the conclusion of a contract that a data subject provides us with personal data that we must subsequently process. For example, the data subject is obliged to provide us with personal data when our company concludes a contract with him or her. Failure to provide personal data would mean that the contract with the data subject could not be concluded. Before the data subject provides personal data, he or she must contact one of our employees. Our employee will explain to the data subject on a case-by-case basis whether the provision of personal data is required by law or contract or is necessary for the conclusion of a contract, whether there is an obligation to provide the personal data and what the consequences of not providing the personal data would be.

14. is there an automated decision-making process?

As a responsible company, we do not use automatic decision-making or profiling.